Refund Policy

1. Subscription Terms

Simpoflow operates on a subscription basis with monthly or annual billing cycles. Your subscription will automatically renew at the end of each billing period.

2. Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

3. Refund Eligibility

Due to the digital nature of our service, we generally do not offer refunds for subscription payments. However, refunds may be granted at our discretion in exceptional circumstances.

4. Billing Issues

If you believe you've been charged in error, please contact our support team within 30 days of the charge. We'll investigate and resolve any billing discrepancies promptly.

5. Changes to This Policy

We may update our Refund Policy from time to time. Any changes will be posted on this page.

Last updated: June 19, 2025